I brought in my old Subaru because the defroster vent wasn’t working, and the team at Don’s was phenomenal. I asked a lot of admittedly stupid questions (I’m not the best with cars), and they were patient and kind in all of their answers. They took me without an appointment on a Saturday and had me out the door an hour later. Don himself gave me a quick fix that he carefully explained how to use and told me what I could do to more thoroughly fix the problem in the future if I would want to. I would definitely use Don’s again and recommend them!
We were glad to be able to help you out. There are no real "stupid" questions in this field, especially if you do not have a background in automotive. It is a complex industry and it is a part of our job to help you understand your vehicle. If you ever have any kind of doubt about a recommendation or explanation do not hesitate to ask for clarification. We want your to leave happy and confident in your understanding.
- Greater Hartford NAPA Business Development Group