5

John form Complete Atuomotive Repair went out of his way to take care of my needs. My was car fixed in a timely manner, and his wife gave me a ride back home and picked me up when my car was done. A+ service will do business with them again!

Thank you Phillip we truest appreciate the kind words and look forward to working with you in the future. And don't forget that we warranty our work 3years / 36,00 miles.

- Greater Hartford NAPA Business Development Group
5

Very knowledgeable and extremely helpful. The owner gave me a ride home so I didn't have to rent a car and my car was fixed the very next day. Superior service. Car is BMW that required a drive shaft and multiple other minor repairs. I've found a new car mechanic to call mine! Thank you!!!

Thank you Katherine, It was our pleasure dropping up off that what we do for our customers. And even more meeting you and working on your very well cared for BMW.

- Greater Hartford NAPA Business Development Group
5

John and his crew are very competent and their repair work is excellent. We have been using Complete Auto Repair for years and have always been very satisfied.

George thank you. It was great seeing you and Ms. Kitty last week. Hope you have a enjoyable summer.

- Greater Hartford NAPA Business Development Group
5

Very greatful for my experience here. They showed me pictures of the problem and were very detailed and honest. They were also able to drop me off at home while my car was getting fixed. Such a friendly staff, and fast service!

Brandy. Thank you for the kind words. It was so nice to meet you and care for your car. We look forward to see you again and being part of our automotive family. And Remember to stop in any time for the free check engine light code scan.

- Greater Hartford NAPA Business Development Group
5

As always, whether it's my 2012 car or my mom's 1994 car both receive quality service.

Thank you Jerry. I have plenty of red tape to bandage the tail light if mom mis judges backing again. Lol. It matters to us that very vehicle is safe and sound for the road even one as old and well cared for as your moms 1994. Have a wonderful summer

- Greater Hartford NAPA Business Development Group
5

Wonderful, cheerful and superior customer service! I was in a bind, found them through AAA and asked friends who gave glowing approval. So friendly and accommodating! Thank you!!

Wow! Erin would you like to tell My Son James that. He says I'm a grumpy old guy. Lol. Happy it was an easy fix even if the manufactures like to make it difficult. Have a great summer see you at the next visit

- Greater Hartford NAPA Business Development Group
5

John and his family are exceptionally kind, honest people who I trust completely with my car. They work quickly, communicate with you exactly what they did or need to do, and take a great deal of pride in their craft.

Thank you Amanda, Thank you for those nice words. I hope to meat your expectations into the next generation. It is always a pleasure see you and thankfully this visit had a much better outcome than I thought.

- Greater Hartford NAPA Business Development Group
5

Came in with messed up brakes, rotors, and calipers, other shops nearby were trying to get me to drop off my car “within two days hopefully they’d get to it, it’s a holiday.” - that was the highest reviewed place in Middletown... I gave CARS a call, had a choice to get a lift back home if needed but I wanted to stay incase any other problems arised. Place was cool and comfortable, tv and drinks. Owner was nice and totally hooked me up with a good price on everything! It’s hard to find a shop that you can be consistent with and let them know your car, and have a history. I found mine for sure, and very close by to town/home.

Wow! Thank you Danielle. That was very nice of you. We try to be fair and accommodating to very customer that come in touch with us regardless of how big or small there problem is. And remember that our fair price came with a 3year /36,000 mile warranty to boot. Yes consistency is important. Just like baking. You have to start with the finest ingredients.

- Greater Hartford NAPA Business Development Group
5

I have taken two vehicles to CARS in Cromwell. John and Debbie are friendly, professional, and helpful. John provides a detailed and comprehensive list of findings and helps you determine priorities and options based on cost, age and use of vehicle, and long-range plans for ownership and driving.

Thank you Patricia for those kind words. We try our best to meet everyone's expectations, even older vehicles that mean a lot to their owners We look forward to many years of friendship in our automotive family. Thank you from all of us at CARS.

- Greater Hartford NAPA Business Development Group
5

Very friendly, fast and knowledgeable service. I highly recommend them.

Thank you Holly, it was a pleasure having you in yesterday. I'm happy that the issue was minor and easy to correct since your vehicle is in great shape and has such low mileage. It would have been terrible if it was a major issue. Look forward to seeing you again this winter.

- Greater Hartford NAPA Business Development Group