Coachman Motorhome I brought our motorhome to Don’s Auto Care Center in East Windsor, Ct. because he was one of the few independent repair facilities, in the area, that was equipped to work on the chassis of our motorhome. I made a list of things that needed to be checked since this unit is 20 years old and needed a complete chassis inspection and evaluation. I met Kate, the Service writer, when we dropped it off. She said she would get back to me in a day or so with an explanation of what they found and the cost. When she called back there was quite a list of things that they found needing immediate attention and I authorized them to go forward with the repairs. I must say Kate was great, very professional and knowledgeable during the entire process. There was a delay because some parts were wrong. Again, Kate called to give me an update and apologized for the delay which was very reassuring. When the vehicle was ready for pickup Kate contacted me. The estimate that they had given me in the beginning was the same amount that was due for the repairs - no surprises ,no add-ons, just good common business sense. If I could rate this repair facility higher than five stars I would. It is nice to know that there are still honest repair facilities out there with great help and that personal touch that was given to us. In closing I would just like to say that Don’s Auto Care Center should be the model that all other auto repair facilities follow. Thank you Rick & Connie Knowles
Thank you so much, Richard! We apologize for taking so long to respond to your review, but we are thrilled that you're satisfied with our services. If you every need anything else, all you have to do is call. We wish you and yours the best in your travels!
- Greater Hartford NAPA Business Development Group